How to Planet Fitness Membership Cancellation: 3 Easy Ways. Planet Fitness offers outstanding services, but situations may arise where bidding farewell to your membership becomes necessary. Unlike some companies, Planet Fitness has a specific process for cancellations, giving you options either in person or via mail. Let’s delve into a detailed guide to help you smoothly navigate the cancellation process:
Canceling by Phone (Approximately 30 minutes) – Temporary Halt on Phone Cancellations
If the ease of a phone call appeals to you, it’s crucial to note that Planet Fitness has temporarily suspended phone cancellations. Stay tuned for updates on when this service will become available again.
Canceling in Person (Approximately 30 minutes to 90 minutes) – The Optimal Approach
For a hands-on approach, consider canceling your Planet Fitness membership
in person. This method is often deemed the most effective, allowing for direct communication and immediate resolution. The duration may vary from 30 to 90 minutes, depending on the specific procedures of the branch.
Canceling by Mail (Approximately 5 Business Days)
If an in-person visit isn’t feasible, Planet Fitness provides an option for cancellations via mail. This method involves sending a written request, with the process typically taking around 5 business days for completion.
Canceling Your Planet Fitness Membership via Phone (Approximately 30 Minutes)
If canceling from the comfort of your home is your preference, the idea of doing it over the phone might come to mind. However, that’s not the case. The designated Planet Fitness Member Services phone number is (844) 880-7180, but canceling your subscription cannot be done through a telephone call. To cancel, a personal visit to the club is required.
Canceling in Person (Approximately 30 minutes to 90 minutes) – The Optimal Approach
To conclude your subscription with Planet Fitness, pay a visit to a local Planet Fitness facility and follow these steps to cancel your membership:
Head to your regular Planet Fitness location.
Complete a cancellation form.
Dispatch a cancellation request letter to the club.
Remember that providing specific personal details is a requirement for membership cancellation. You’ll need to provide your name, phone number, address, birth date, email, membership ID, and the last four digits of the credit card linked to your account. Additionally, include a statement expressing your intention to cancel the membership.
Sign the letter and dispatch it via certified mail. If there’s no response within a week, contact Planet Fitness by phone. In case of any complications, it’s advisable to resolve the issues by visiting the gym in person.
Canceling by Mail (Approximately 5 Business Days)
If both phone and in-person options are unavailable, opt for membership cancellation by mail. Follow these steps:
Draft a Cancellation Letter with your desired cancellation date to avoid charges.
Mail the letter to your home club using the address provided at: Planet Fitness Gyms.
After five business days, contact your local club to verify the receipt and processing.
Once the cancellation is confirmed, you’ll maintain access to your club until the end of the billing cycle, but the cancellation takes effect immediately. This method of cancellation is the slowest and should be considered only when the first two options are not feasible or when the cancellation date is not of significant concern.
Planet Fitness Cancellation Letter Template
If you decide to cancel your membership via mail, you can utilize the following template to compose a cancellation letter:
Dear Planet Fitness Customer Service,
I am writing to officially cancel my membership, effective [desired cancellation date]. Kindly process this request promptly and provide written confirmation. Kindly notify me regarding any applicable fees or charges.
Sincerely,
[Your Name]
[Your Signature]
Ensure to fill in your name and provide your signature before mailing the letter.
If any problems after follow the steps than contact the fitness team